Negotiation and Influencing Skills

Many people think the point of a negotiation is to come away with as much as they can, at the expense of the other party.  Some lack the skills or assertiveness to achieve any sort of positive outcome for themselves and or there may be a cost in terms of the relationship.

In fact, negotiating is mostly about achieving a win-win scenario and working towards acceptable outcomes for all, where some form of compromise may be required.

Learn how to become a more skilful negotiator and influence others without the need to for the other party to feel like they have lost.

This interactive course gives you the opportunity to learn AND practice negotiation and influencing skills with the help and support of an experienced facilitator.

Key Benefits

Increased confidence and experience in negotiating – A more positive and confident approach negotiating, leading to achieving more intended outcomes.

Increased awareness – An awareness of different negotiating styles and how to respond to them.

Developing styles and techniques – An enhancement of your current influencing style and techniques for more effective ways of influencing.

Increased results – Being able to influence others to help you achieve your goals and targets.

Target Student

This course is ideal for all employees who have a need to negotiate with or influence others in the workplace.

Tailored training

If you have four or more delegates who need this course, or any of our other courses, we can offer a tailored training solution to meet your exact needs.  Courses are held either at one of our training venues or on-site using a suitable meeting room.

Course Includes

• Training Manual
• Certificate on Completion
• Post course support

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Aim

To improve your skills in negotiation and influencing with colleagues, managers and clients.

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Course Objectives

At the end of this course you will be able to:

• Understand the fundamentals of successful negotiation and influencing
• Use a range of tools and techniques to enhance your negotiations
• Negotiate and influence with confidence and assertiveness
• Know when and how to negotiate for outcomes, relationships or both
• Plan and take the lead on negotiations
• Learn how to influence others to achieve your objectives

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Negotiation and Influencing Skills Course Content

What is Negotiation?

The different types of Negotiation

Negotiation tactics you can use

BATNA (Best Alternative To Negotiated Agreement)

Negotiation factors to consider

Competitive v Collaborative Negotiations

Negotiation styles

Types of negotiators

Position v Interests

Power behaviours and the rules of power

Strategies to develop trust

Preparing to negotiate

Emotions in negotiations

Situational analysis

Communicating during the negotiation, including assertiveness

Influencing whilst negotiating